Terms & Conditions

Our Contact Details
Chainsaws Specialists
43 Liverpool Road North
L40 0SA
Phone: 01704 896246
E-mail: chainsaws@chainsawspecialists.co.uk  

Company Registration Number: 07110583, Incorporated in England

VAT Number: GB 303677955 

IMPORTANT: Please read the wording of this Agreement carefully as it contains the terms and conditions upon which Ramages Limited trading as Chainsaw Specialists of 43 Liverpool Road North, Burscough, L40 0SA ("Us"/"We"/"Our") contracts with You as a consumer NOT dealing in the course of a business ("You"/"Your"/"Yourself") for the sale or the supply of goods and services, namely Forestry & Gardening Equipment, Apparel and Accessories ("Goods") in accordance with the Conditions. All orders are accepted by Us and are subject to the following Conditions:


You may make an order via Our website.

All orders which are accepted by Us shall be subject to these Conditions and no contract shall be deemed to be in place until We have accepted Your order. An order is not accepted until Your credit/charge/debit card is processed. Your card will not be processed until We have verified that Your order can be fulfilled from stock. Any e-mail, on-screen receipt or other acknowledgement of Your order is merely to report that Your request has been received and does not in any way denote acceptance of Your order regardless of any wording on the e-mail or the receipt. We reserve the right, at any time prior to acceptance, to refuse any order or any part of an order, or to require further or better information to enable Us to evaluate and/or process the order. If You wish to cancel Your order or return Goods please see Our returns information.

You will be advised if an item is out of stock. You may be offered an alternative product if one is available or You may cancel Your order.

Payment & Prices

All prices are quoted in pounds Sterling and do not include cost of delivery and packaging.

Payment shall be made at the time that the order is placed. Payment may be made by major credit card and debit cards: Visa, Visa Debit, MasterCard & Maestro. Goods will not be despatched until We are in receipt of cleared funds.

Prices quoted are inclusive of VAT and are current at the time of publishing. While every endeavour will be made to maintain them at their present low level We reserve the right to effect changes without prior notice. Prices will be as confirmed by Us when Your Order is confirmed.

We reserve the right at any time to correct clerical omissions and errors without any liability on Our part.

We reserve the right to request additional information for the purpose of payment authentication.

Ownership of the Goods 

Ownership of the Goods delivered or to be delivered by Us will only be transferred to You when the Goods have been delivered to You and We have received cash or cleared funds in full payment of all sums owing to Us in respect of the Goods and in respect of any other agreements between You or Us.


  1. For mainland UK mainland delivery will normally be made within 5 business days after the order is accepted Monday to Friday and We will normally despatch Goods by first class post or courier to mainland UK excluding any area separated by water from the mainland (delivery to Northern Ireland may take longer).

  2. Freight and insurance for deliveries outside mainland UK (excluding any area separated by water from the mainland) is charged extra at cost. Please see Our delivery charges. If the Goods are subject to import duties and/or taxes for overseas orders, these costs will be solely borne by You.

  3. Time for delivery shall not be of the essence. We shall use reasonable endeavours to deliver by the date specified but We shall be under no liability whatsoever for delay in delivery or the consequence thereof however caused or non delivery of Goods. We will take reasonable steps to notify You within 14 days of order confirmation if Goods will not be shipped as ordered.

  4. When Goods are delivered to You, You should carefully check the documentation to ensure that the number and contents of the packages due to be delivered corresponds to the number and contents of packages received.

  5. If You believe that there are shortages in the number of Goods contained in the packages or if any damage has occurred to the Goods in transit, You must report these to Us within two working days of receipt of the Goods and this must be confirmed in writing and any damaged Goods returned to Us. Please see our return information.

  6. We reserve the right not to accept bulk orders or orders for resale.Where we do accept we will contact customer to pay the additional delivery cost associated with delivering a bulk order.

  7. We reserve the right to request additional payment for shipments that incur unusually high costs. In these instances, the order will be placed on hold and you will be contacted.

Goods Advertised

  1. While every effort has been made to portray items accurately on Our website and other advertising materials, slight variations may occur.

  2. All measurements quoted are approximate and the reproduction of colours is as accurate as photographic and publishing processes will reasonably allow.

  3. Please note there may be variations in colours dependant on the calibration and settings of individual screens/prints.

  1. To the full extent permitted by law We exclude all liability for any loss, damage or expense howsoever suffered or incurred by You as the direct or indirect result of the Goods either not being of satisfactory or merchantable quality, or fit for any purpose, or conforming to any description and You hereby irrevocably waive all rights and/or remedies (if any) which You may have or have had in respect of such loss, damage or expense and/or in respect of any breach or default of any warranty implied by statute, equity or common law concerning the quality, fitness or description of the Goods. We shall not be liable for incidental or consequential damages for any breach hereof.

  2. Nothing in these Conditions shall limit Our liability in respect of death or personal injury caused by Our own negligence.