Customer Comments

Many thanks to all at Chainsaw Specialists. My Husky327HDA65 arrived about 12.30 which as I was informed we were delivery 81 out of 94 was pretty good going. I have had it up and running this afternoon, cut two hedges already, it is a great piece of kit, easy to handle, well balanced and can reach a fair old way! Starting is easy and no noticeable smoke, a problem with my old machine! Special thanks to Peter for his advice and a cracking good tune.
Thanks again to you all, a great company to deal with.
Paul

Came in Sat morning to purchase new saw,leggings etc. What an absolute pleasure, friendly staff, made us a cuppa as we had driven up from Midlands.. Whilst we are not novices on saws you still spent over and hour running through use,safety, suitable PPE etc talk of inspire confidence in a supplier.You helped us in the past with spares for our Partner and I thought then what a good business. I can assure you we will sing your services high to all we know and will be a loyal customer for as long as we continue to use saws. Big thank you keep the svc up , take care, Ed and Paula

Hi Lynda
I would just like to let you know that the Chainsaw etc have arrived this
morning safe and sound. I would also like to thank you for all your help
and assistance, I will definitely be recommending you and your company to
all my chainsaw friends!!
Kindest Regards
Mark

Hi Lynda
Can you let Stuart know that his help/advice did the job and I got the saw working first time.
Really appreciate his help. Great support from your company
Thanks
Robin

Hi Peter,
Got the saw chain back thanks, i rang the shop and they sent them the same
day, and i got them first post the day after. they did a great job of them.
Many thanks
Ian.

Just a big thank you for convincing me to change from using that "German" machine to the Husky,such a grand machine so easy to start,use,lightwieght and near on vibration free and a super cutter as you can tell i am one very happy bunny! also thank you for the proffessional and fast service that was given,delivery was super fast and wi ll have no hesitation in reccomending you to my fellow arborists
many thanks
Paul

I can only agree with a previous customer about the Husky 440e. I rang you for advice on the purchase of a 240e. You suggested I needed a bigger saw and recommended the 440e.
I cut about 8 cu meters of oak each winter , and had wanted this upgrade from my Black & Decker electric saw. WELL , I purchased a 440e , with free delivery , and some other freebies , and recently used it for the first time.

I am impressed , it sailed through tthe logs I had ready to cut in the barn {approx 6 inches in diameter}. I love it ! Thanks for all your help , and a great product.

Hi Peter,
I rang back and ordered the chain from your shop. The chain arrived, next day at 10:20am. and fitted perfectly. I would like to register with your management, my satisfaction, regarding the professional help and advice provided by all the staff I had contact with. My thanks to the lady I initially spoke to, Stuart who provided further advice and processed the order, and you for your prompt responses to my emails.
Mick Ford-Hunt.
Ps. Please feel free to use this response as a testimonial to ‘looking after the small customer’ on your website if you wish. You have my Name and Address.

I am very pleased with the service that your company provides,an
absolute credit to the husqvarna brand. I will be ordering again in
the near future. Please thank everyone involved.

Hi There,
Just wanted to say a big thanks- My saw arrived very quickly and I was
amazed to see it fully assembled! I haven't used it yet, but I have no
doubts it will perform well. It is very rare, in this age, to find a
company with the personal touch and you should be congratulated. I will
recommend you to anybody!
Best wishes
Andy

Hi there, have just ordered a Husqvarna 350.
Just a short note to let you know how impressed I was with the service.
No pressure sales, just good advice from Stuart.
Many thanks
Brian

Hi Peter,
I took delivery of our new chainsaw yesterday. I just wanted to say that the service you give is impeccable. You did everything that you said you would, when you said you would.
This is a rare thing these days. There is always a reason for a delay, but this is clearly not the case with your company. We have now decided to buy all of our machines from you as our business grows. Thanks and keep up the good work.
Yours truly,
Jon

Hello Peter. I'm in receipt of the two chains I ordered. Just to say thank you for a fast, efficient, knowledgeable service!
Best wishes, Tony

Just a short note of thanks for the two chains for my Echo Chainsaw,spot on and thanks again

Peter,
Many thanks for helping me out. Both the chains and the sharpening tool
arrived in incredibly quick time. If only other retailers on and off the web
could provide such good service.
Thanks again, Brian

Peter,
The guide bar and chain arrived safely this morning.
Thank you for the excellent service.
Kind regards, Ian

The drive gear ( correct ) for my McCulloch saw arrived promptly today. Many thanks for your very helpful, polite and efficient service - a commodity not always so readily available these days.Yours, Alan

Hello,
Just a brief note to say thank you for processing my order so swiftly yesterday, the delivery arrived this morning before I'd set off for work!
I've not yet opened the box (I signed for it as unchecked), but your help in processing my late order so quickly is very much appreciated.
Thanks again , Pete

Order 1230392 dated 6th June before noon received 7th June
Impressive !
Thanks

Incidentally, bought a Husky chain saw from you a couple of years ago and
it's done everything your website said it would do. Had a Mac before that
and it wasn't even on the same planet as the Husky.
My satisfaction with the chainsaw was what brought me back to you for a
hedgetrimmer.
Regards, John

Hi, I just wanted to thank you guys for your honest, helpful and prompt service. Peter taking the time to talk over my options and address any concerns was really really useful, and I for one am glad that there are other 'chainsaw anoraks' out there! You will definitely have my custom in future, and I have several colleagues who are interested in ordering from you. Both Dorothy (my new saw) and I are very happy together. Once again,thanks very much.
Kindest regards, Mace

Peter, (re the sharpening kit)
The dogs appendages. Saw now razor sharp and cuts logs like butter.
Your the man
Regards
Alex

Just a note to say thank you for the excellent parts delivery service. Although only a small order couple of a couple of springs I can now get on with prunning the remaining 800 trees. I have tried for a month out here in france to find the parts but to no avail. Even the shop who supplied the saw could not help. So nice to arrive back in the uk to find the parts already
waiting for me.
Will definitly use your company again.
Best Regards.....Mark

Just used it for the first time - brilliant! Great saw, easy to use, not
too heavy, easy to start. Fantastic. Thanks

Received my chain Saturday, splendid service thank you,
Regards,
Ray

Just to say thanks for such a good service, chain ordered today, look forward to using you again, the safety tips were of great value. Thanks John..

Just to say many thanks for a very prompt response; parts arrived Sat. Glad to do business with you, will do again.
Yours David

your particularly informative website and Stuart's patient, clear advice on selection (he cheerfully gave me ten minutes of his time on the phone yesterday) convinced to be a customer. It's refreshing to deal with a company that understands quality and customer care.
Would you please give this feedback to Stuart and accept my sincere wishes for business success.
Best regards
Douglas

Hi Lynda,
Many thanks for your message.
I have to say, the service I have received from you is excellent. It is very
refreshing to deal with such a professional company, something you just do
not usually experience these days.
Kind regards
Duncan

Hi,
I received my chainsaw today and I would just like to say thankyou for getting it to me before I had to go back to work.
I haven't had chance to run it yet but at least I know you have and that gives me piece of mind for when I do use it, hopefully tomorrow after work.
Thankyou for all the help and sorting the small gloves for me, everything is ok. I should be able to get all my logs done now in next to no time.
I will definitely be using you again for service and spares. Keep up the good work and I will recommend your website to anybody that needs to purchase anything for chainsaws.
Thankyou
Ian

Received the chain only 48hrs after posting the cheque! Fits perfectly. Many thanks for the excellent service. Regards, Alan

Thankyou for your prompt and helpful service!! I look forward to doing business with you in the future. Regards, Jeremy

Hi Peter,
No wonder you are still in business, I posted my chain to you on Monday and today, Wednesday I received it back, all sharpened with another new chain. Thats what I call service!!!!! Thanks very much
Dave

Peter,
What fantastic service yet again. I only posted the chains off to you on Monday 17 Jan and the postman delivered them back today Friday 21 Jan.10.30 am !
Thanks once again
Regards - Brian

Hello Peter,
Just a line to say thank you for the blade which arrived this morning and is now fitted to my Chain Saw.
An extremely fast and efficient service - well done.
Julian

Hi, What fantastic service sent you 3 chain for regrind Monday back today Wednesday.
That is quicker than getting done locally!!!!!
Thanks again.
Kindest regards, Ian