Delivery information for Chainsaw Specialists

Delivery information

We aim to get your goods to you within 2 or 3 days, and quite often you will receive your order the next day. Orders received before 12 noon are usually sent out the same day. (If for any reason there is likely to be a delay of more than 3 days we will get in touch with you.)

We use Royal Mail, Parcel Force and City Link depending on the size and weight of the parcel.

Machines and large items are usually sent through City Link, who do next day delivery (between 9 a.m. and 5.30 p.m.) and require a signature on delivery. Deliveries are made Monday to Friday. Saturday morning deliveries can be arranged for an additional charge, please ring us to arrange this on 01704 896264. If you wish to make alternative delivery arrangements (other than being delivered to the card holders address), please ring us on 01704 896246.

There is free delivery for all machines to most addresses in mainland England, Wales and Scotland. The following postcodes for the Highlands and Islands of Scotland, Isle of Man, Northern Ireland and Scilly Isles are excluded and will incur a delivery charge of £10.This will be added to the invoice when we despatch the goods. HS, IV, KA27-28, KW, PA20-78, PH17-44, ZE, BT, IM and TR.

Orders under £100.00 to any address will have a standard charge of £5.00 + VAT (total £5.87.) (Small and light spares may be less).

Please write 'unchecked' when you sign for the goods (unless you want to open the parcel and check the contents before signing), as the carriers may not accept responsibility for any damage in transit if goods were signed 'received in good condition'.

If your goods have not arrived 3 days after ordering please contact us immediately on 01704 896246